Depending on where in the country (or world) you live, your shipment may be a little faster or slower. If after 4 weeks you still haven't received your order, please contact us immediately at go@tudec.com. Thank you!
Digital and electronic orders (such as MP3s, ebooks, etc) are available to download immediately once payment has cleared. Credit cards and PayPal orders are automatically processed immediately. If you're mailing us a check, that will obviously take a little longer. If for any reason you have trouble downloading a digital product, please contact us immediately at go@tudec.com. Thank you.
All products sold on this website are backed by a 100% Satisfaction Guarantee. If you're not totally satisfied with your purchase for any reason, we will gladly refund your money and/or make it right. Please notify us within 30 days.
If returning a physical product, we will provide the return shipping information at that time. For all digital/electronic products (such as MP3s, ebooks, etc), you may keep or delete the file(s) as you wish.
Any other questions, including comments, feedback, and special requests, are welcome at go@tudec.com.
Thanks for shopping!